If you need to unlock a Samsung SM-J500M/DS Galaxy J5 from home, you should call the network provider who has sold you the device, it is the only way to acquire the unlock code (network PIN) completely for free, you must end the contract and you must be the device owner. Our company is dedicated to calculate unlocking codes by IMEI, we work with official unlocking servers and we send the same code as the carrier.
The fastest method to obtain the unlocking is ordering in our website, when other SIM cards are inserted, and your Samsung SM-J500M/DS Galaxy J5 asks you for the code; you must fill out the questionnaire and in a few hours you will receive an email with the unlock instructions.
It is also interesting to indicate that on certain occasions you will need the MCK unfreeze code (when the attempts are wasted, the device requests the - SIM network PIN blocked. Enter SIM network PUK - ) and if you are going to use the phone in another continent, it will require the regional code RGCK. Movical.Net know all these situations and will send you the necessary codes.
No, the unlocks we provide will never be removed, and you can update and restore the Samsung whenever you need it, without fear of losing the unlocking.
The unlocks that we offer allow you to use all the SIM cards such as 3 Hutchison, O2, Orange, T-Mobile, Tesco Mobile, Virgin Mobile, Vodafone, EE, BT Mobile from United Kingdom and all over the world.
When a SM-J500M/DS Galaxy J5 does not reject your new SIM card but does not allow you to make calls, it is most likely that the IMEI has been blacklisted. You need to contact with the carrier to solve it.
Some AT&T, Cricket, metroPCS and T-Mobile mobile phones in the USA do not require an unlock code, they are locked with an app pre-installed in the device called Device Unlock, this app is already installed by default in the device. You have to buy the unlock and we take care of the approving authorization to unlock it. Once approved you only press the Permanent Unlock button and it will be unlocked forever.
A Samsung from Sprint, Verizon, Tracfone, Boost Mobile, StraightTalk or Simple Mobile from United States will not prompt the network unlock PIN, these cells has a blocked firmware from the service provider. Our company knows this situation and can unlock these phones without any problem. But the unlock is by software, you need to connect your phone to the PC, even though the unlock program is simple, we will also provide help remotely with one of our technicians.
1. - Turn on the handset on with a SIM card not accepted by the device (your new network operator)
2. - If the card has a PIN number, enter it and press OK.
3. - The device will prompt: “Network lock”, Now enter the code and press OK.
4. - Your phone will indicate: "The operation was successful", becoming permanently unlocked.
Unfreeze code: If the code in step 3 does not work, type the secondary code and press Unlock, the phone will indicate Unlock fail, now dial the code again from step 3.
Device Unlock app method:
1. - Make sure you have an active data connection via mobile data or Wi-Fi.
2.- From the Application list, tap Device Unlock, the application is pre installed in your device.
3.- Choose the Permanent Unlock.
4.- Restart the device.
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"Took longer than expected BUT they came thru with the code. Kept me updated during the delay. Worth it . Excellent "