If you need to unlock a Huawei Y5 Neo from home, you should call the network provider who has sold you the device, because it is the only way to obtain the SIM network unlock PIN for free. You must know that you need to fulfill the carrier's requirements, such as being the cell phone plan owner. At Movical.Net we know that sometimes it is complicated to fulfill these requirements, if your device is a second-hand phone or if you are in another country it will be a really complicated task.
The easiest way to unlock a Y5 Neo is to get the official unlock code thanks to our Huawei servers, when other SIM cards are inserted, and your Huawei Y5 Neo asks you for the code; you must fill out the questionnaire and in a few hours you will receive an email with the unlock instructions.
It should be noted that to unlock a Huawei device, sometimes, the unfreeze MCK code is required (if the attempts are exhausted, so the mobile phone will show - SIM network PIN blocked. Enter SIM network PUK - ) or could be necessary the regional code RGCK (if you are going to use the mobile in another continent or region), in our company we also provide these unlock codes.
Certainly not, our unlocks are official and forever, you can update Android without any problem.
You can use your Y5 Neo with any SIM card from United Kingdom and abroad, such as Three, O2, Tesco Mobile, Virgin Mobile, Vodafone, EE, BT Mobile network providers.
Most likely, the device has been reported for non-payment, loss or theft and the IMEI has been blacklisted. Our unlocking does not remove reports and you would have to contact the network provider.
1. - Turn on the handset on with a SIM card not accepted by the device (your new network operator)
2. - If the card has a PIN number, enter it and press OK.
3. - The device will prompt: “Network lock”, Now enter the code and press OK.
4. - Your phone will indicate: "The operation was successful", becoming permanently unlocked.
4b.- If your phone inidcates SIM lock, introduce secondary code, and press OK, then dial the code again from step 3.
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