Select the network your phone is locked
NOT the network you want to use
If you need to unlock a Motorola MB855 Photon 4G from home, you should call the network provider who has sold you the device, they can provide you the SIM network unlock PIN totally for FREE, but you must comply these requirements; you must be the original owner and have paid all pending bills. When you have not obtained the unlock code because you do not fulfill the carrier requirements, you can prompt the unlocking on our website.
If you buy the unlock code in our company, your will get it, quick and easy, when you put SIM cards from other network providers, the phone will require the unlock code, if you want to get it in a few hours, order it and we will send it to your email.
You should be careful when entering the unlock code, because your Motorola only has 5 attempts to enter the SIM unlock code. If the attempts are exhausted, your MB855 Photon 4G don’t indicate SIM network unlock PIN, and you will need an extra payment to unlock it. The unique solution will be to fix it, connecting with your computer.
No, once a Motorola is unlocked, it will be never relocked again, so you can update the firmware without any trouble.
You can use your MB855 Photon 4G with any SIM card from Australia and abroad, such as 3 Hutchison, Crazy John's, Globalstar, One. Tel, Optus, Virgin, Vodafone network providers.
This is frequent when an IMEI is reported in blacklist for unpaid bills or theft. To solve this problem, you must call the carrier that reported the blacklist.
The United States AT&T, Cricket, metroPCS and T-Mobile carriers can lock the MB855 Photon 4G and do not request the SIM network unlock PIN because they lock the devices through an application called Device Unlock, this is already in your standard cell. You only purchase the unlocking and when our server approves it, simply access Device Unlock and click on Permanent Unlock.
The most common is that the Motorola from Sprint, Verizon, Tracfone, Boost Mobile, StraightTalk or Simple Mobile from USA do not prompt the network unlock PIN, these smartphones are blocked by the carrier customized firmware. We can remove the network restriction for these cells, but it must be unlocked through software and sometimes with remote help from one of our technicians.
1. - Turn on the handset on with a SIM card not accepted by the device (your new network operator)
2. - If the card has a PIN number, enter it and press OK.
3. - The device will prompt: “Network lock”, Now enter the code and press OK.
4. - Your cellphone will indicate: "Unlock successful", becoming permanently unlocked.
4b.- If the step 3 code was wrong, introduce secondary code, and press OK.
Device Unlock app method:
1. - Make sure you have an active data connection via mobile data or Wi-Fi.
2.- From the Application list, tap Device Unlock, the application is pre installed in your device.
3.- Choose the Permanent Unlock.
4.- Restart the device.
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