If you need to unlock a Motorola Edge 20 Pro from home, you should call the network provider who has sold you the device, it is the unique possibility if you want to have your phone unlocked for free. The carrier will provide you with the unlocking code if you are the cell phone plan owner. When you have not obtained the unlock code because you do not fulfill the carrier requirements, you can prompt the unlocking on our website.
If you buy the unlock code in our company, your will get it, quick and easy, when other SIM cards are inserted, and your Motorola Edge 20 Pro asks you for the code; you must fill out the questionnaire and in a few hours you will receive an email with the unlock instructions.
Motorola devices have between 5 and 10 attempts to dial the unlock code. If the code is many times incorrectly entered, your Edge 20 Pro will be blocked and it will be necessary to repair it by software (this service has extra price). So we recommend you to do not manipulate your mobile phone and to do not exhaust the attempts.
Certainly not, our unlocks are official and forever, you can update Android without any problem.
Our unlock allows you to use any SIM from 3 Hutchison, Crazy John's, Globalstar, One. Tel, Optus, Virgin, Vodafone from Australia and all countries of the world.
When a Edge 20 Pro does not reject your new SIM card but does not allow you to make calls, it is most likely that the IMEI has been blacklisted. You need to contact with the carrier to solve it.
The United States AT&T, Cricket, metroPCS and T-Mobile carriers can lock the Edge 20 Pro and do not request the SIM network unlock PIN because they lock the devices through an application called Device Unlock, the app is usually already installed at the factory. You only have to order the unlocking and when server authorize us to unlock it, we will send you an email, just connect the device to WiFi and press Permanent Unlock within the app.
Normally a Motorola from Sprint, Verizon, Tracfone, Boost Mobile, StraightTalk or Simple Mobile from United States does not request the network unlock code, these cells has a blocked firmware from the service provider. Our company knows this situation and can unlock these phones without any problem. But the unlock is by software, you need to connect your phone to the PC, the unlock program is simple. We will also provide help remotely with one of our technicians.
1. - Turn on the handset on with a SIM card not accepted by the device (your new network operator)
2. - If the card has a PIN number, enter it and press OK.
3. - The device will prompt: “Network lock”, Now enter the code and press OK.
4. - Your cellphone will indicate: "Unlock successful", becoming permanently unlocked.
4b.- If the step 3 code was wrong, introduce secondary code, and press OK.
Device Unlock app method:
1. - Make sure you have an active data connection via mobile data or Wi-Fi.
2.- From the Application list, tap Device Unlock, the application is pre installed in your device.
3.- Choose the Permanent Unlock.
4.- Restart the device.
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